Help center
Answers about buying, selling, VIN reports and payments
1Getting started6 articles2Buying a car9 articles3Selling a car8 articles4For companies6 articles5VIN reports5 articles6Messages and notifications4 articles7Account and security6 articles8Payments4 articles
How AUTO.STAT.VIN works
- 1Find a carSearch by make, price and region, or paste a VIN.
- 2Check the historyAuction lots, registrations in Ukraine and wanted status are on the listing.
- 3Contact the sellerCall or message directly. Save cars to favorites to track price changes.
- 4Inspect and buyMeet the seller, check the car and documents, sign the contract at a service center.
Questions and answers
48 answersA marketplace for used and imported cars where every listing is linked to its VIN. Buyers see the auction history from Stat.vin, registrations in Ukraine and wanted status before they call the seller.
Stat.vin is our VIN database of auction lots. AUTO.STAT.VIN uses it to fill in car data and show the auction history on each listing. Full reports, delivery from Copart and the cost calculator stay on stat.vin.
No. Search, filters, the catalog and listing pages are open to everyone. An account is needed to add cars to favorites, message sellers, get price alerts and publish your own listings.
Click Sign in and choose Create an account, or continue with Google. Enter your name, email, phone and a password, then confirm the phone with the code we send by SMS.
Use the region selector in the header or footer. The country sets which listings and prices you see; for Ukraine prices are also shown in hryvnia. Signed-in users can save language, currency and region in Settings.
The site works fully on phones. The mobile app repeats its main features: search, favorites, messages and adding a car by VIN. Links to the stores will appear on the site when the app is released.
Use the search on the home page for make, model, year, region and price, or open Advanced search for all parameters. You can also paste a VIN into the search bar to go straight to that car.
Vehicle type, body, make and model, year, region and city, price, status (in stock, in transit, in repair), customs and registration status, where the car was imported from, engine type, gearbox, mileage, drive, LPG, color, options and deal terms. Fields with more than two values allow multiple choice.
In stock: the car is in the country and can be inspected. In transit: it was bought at auction and is on the way; the listing shows the port of arrival and expected arrival date. In repair: it is being restored; the listing shows the expected completion date.
Every listing shows the status from the National Police wanted list. If the VIN is wanted, the listing is marked in red and hidden from search until moderators check it. Still compare the VIN on the car and in the documents at inspection.
Press the heart on a listing to save it. In Favorites you can turn on price and status notifications for each car: you will be told when the price drops or the status changes, for example from In transit to In stock.
On the listing press Show phone to call, or Write to send a message in the site chat. Company sellers may also list Telegram and WhatsApp. Messages you send are saved in Messages.
No. The deal happens directly between you and the seller. Inspect the car and documents before paying, sign the contract at a service center and never send a deposit to a seller you have not met.
A private seller sells their own car and has a simple seller page. A company is a dealer, importer or repair shop with a company page, locations, working hours and several managers. Verified companies have passed a document check.
The catalog lists every make with its logo. Open a make to see its models, generations and current prices, or browse by body type and fuel. From any model you can go straight to the cars for sale.
Open Messages in your account menu. Each conversation is linked to a listing, so you always see which car you are discussing. Quick replies such as Is it available? or Can I inspect it? save time.
The bell in the header shows price drops on saved cars, new messages, status changes, and moderation results for your listings. Open Notifications to see all of them, mark them as read or delete them.
Yes, for important events: welcome after sign-up, email confirmation code, password reset link and moderation results. Emails come in the interface language you selected.
The chat button in the corner connects you with a Stat.vin manager, usually within 5 minutes during working hours. Outside working hours you can leave a message and we reply by phone or email. You can also continue in our Telegram bot.
Press + Sell a car and enter the VIN. If the car is in the Stat.vin database, make, model, year and engine are filled in automatically. Then set the status, condition, mileage, options, description, photos and price, and send the listing to moderation.
Yes. When adding the car, switch off Show the VIN in the listing. Moderators still see it and it is still checked against the wanted list, but buyers will only see the auction history after you share the VIN.
For In transit, add the port of arrival and the expected arrival date (ETA). For In repair, add the expected completion date. Update the status when the car arrives or is ready: buyers who saved it get a notification.
Up to 30 photos of the real car: exterior from all sides, interior, dashboard with mileage and the VIN plate. No watermarks with contacts and no photos from other listings. You can add a YouTube link to a video review.
After you send a listing, moderators check the VIN, wanted status, photos, description and price. It usually takes up to 30 minutes during working hours. If something needs fixing, you get a notification and an email with the reason; edit the listing and send it again.
In My listings you see every listing with its status: active, on moderation, rejected, inactive or sold. From there you can edit, deactivate and activate again, send to moderation, promote or remove from TOP.
Views, phone reveals, messages and favorites by day, the path from view to contact, and where views come from: search, catalog, home page or external links. Use it to see whether the price or photos need changing.
In My listings choose Deactivate and select that the car is sold. The listing leaves search, and buyers who saved it get a notification. The listing stays in your account with its statistics.
Create a regular account, then choose Create a company. Add the name, year founded, description, logo, cover and contacts. The company gets its own page with all its cars and locations.
In Company settings open Locations and add each showroom or service with city, address, phone and working hours. Mark one as main: it is shown first on the company page and in listings.
Open Import and press Add listing. Choose to import by listing ID, one or many at once, or by seller ID to pull all your listings. Before importing you see how many were found and can deselect any. You can turn on automatic updates of the description and price tracking.
Hover over the badge to see the reason. Most often the listing was removed or sold on the source site. Update it manually with Update from, or deactivate the listing if the car is no longer for sale.
Upload the company registration documents in Company settings. Moderators check them within one working day. The badge appears on the company page, in the list of companies and next to each listing.
Yes. The company owner invites managers by email. Each manager signs in with their own account, publishes and edits the company listings and answers messages from buyers.
Yes. The short report on every listing is free: auction lots, damage, sale price and registrations in Ukraine. A full report with all auction photos is available on stat.vin.
Data from the open MVS registry: each registration with its date, operation, service center, owner type (individual or company), purpose, weight and power. It shows how many times the car changed owners in Ukraine.
The registry changed its format several times. VIN is published only from 2021, plate numbers and region codes only for 2013–2025, and engine power only from 2026. Hover over No data to see why a field is empty.
Owner names and contacts, the exact address, accident history in Ukraine, technical inspection and insurance data are not published in the open registries. Mileage and photos come only from listings.
Write to support, topic VIN report, and add the VIN and what is wrong. We check the source; if the error is ours, we fix it. Registry data is shown as published by MVS and we cannot change it.
Use Forgot password on the sign-in form. We send a reset link to your email; it is valid for one hour. If the email does not arrive, check spam or write to support.
In Settings, Security, press Set up next to Authenticator app. Scan the QR code or enter the key in Google Authenticator or a similar app, then enter the 6-digit code. After that each sign-in asks for a code.
In Settings, Security, see Active sessions: the list of devices where you are signed in. Press Sign out everywhere to end all other sessions, for example if you lost your phone.
Open Settings, Profile. Change the email or phone and confirm with the code we send. You can also add Telegram and WhatsApp so buyers can reach you there.
In Settings scroll to Delete account. All your listings are removed from the site and your favorites and messages are deleted. This cannot be undone. If you own a company, transfer it to another manager first.
Write to support with the topic Report fraud and add the listing link. Warning signs: a price far below market, a request for a deposit before inspection, a seller who refuses to show documents or meet in person.
Publishing is free for private sellers and companies. Promotion is paid and optional: bump, TOP for 7 days, highlight and auto-bump.
Bump moves the listing to the top of search once, then it moves down as new listings appear. TOP pins it above regular listings in its category for 7 days. Highlight adds a yellow frame so it stands out. Auto-bump repeats the bump every day for 14 days.
By bank card, Apple Pay or Google Pay when you choose a promotion. Companies on the Business plan can pay by invoice. A receipt is sent to your email after payment.
If the listing was rejected by moderation or removed by us, the unused promotion is refunded. If you deactivate the listing yourself, the promotion is not refunded. Write to support, topic Payments and refunds, with the listing link.
Support email[email protected]
Sales email[email protected]
Telegram@statvin_bot
Support: Mon–Sat, 9:00–20:00 Kyiv time
Sales: Mon–Fri, 10:00–18:00
Sales: Mon–Fri, 10:00–18:00